Abacus Tutors is committed to protecting the privacy of our clients and users of our academic tutoring services in the Greater Sydney Area. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect:

- Personal Information: When you engage with our tutoring services, we may collect personal information such as your name, contact information (including email address, phone number, and address), and payment details.

- Academic Information: We may collect information about your academic performance, areas of study, and specific tutoring needs to tailor our services to your requirements.

- Communication Data: We may collect information when you communicate with us, including email correspondence, chat messages, and feedback.

- Usage Data: We may collect data about how you interact with our website, including pages visited, time spent on each page, and browsing patterns.

2. Use of Information:

- We use the collected information to provide academic tutoring services and support to you effectively.

- Personal information is used for communication purposes, scheduling tutoring sessions, processing payments, and responding to inquiries.

- We may use your information to improve our services, personalise your tutoring experience, and develop new offerings.

- Aggregate and anonymised data may be used for statistical analysis and business planning purposes.

3. Data Security:

- We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

- Access to your personal data is restricted to authorised personnel only, who are required to maintain the confidentiality of your information.

4. Sharing of Information:

- We may share your personal information with third-party service providers who assist us in delivering our tutoring services, such as payment processors and communication platforms. These service providers are contractually obligated to handle your data securely and only for specified purposes.

- We may disclose your information if required by law or in response to legal process, such as a court order or subpoena.

5. Your Rights:

- You have the right to access, update, or delete your personal information held by us. You can do this by contacting us using the contact details provided below.

- You have the right to object to the processing of your personal information or to restrict certain types of processing.

- You have the right to withdraw your consent for the collection and processing of your personal data at any time.

6. Changes to this Privacy Policy:

- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other means of communication.

7. Contact Us:

- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@abacustutors.com.au.

By using our tutoring services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.